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Privacy Policy

The Wildest Bloom respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your personal information.

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1. What Personal Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Delivery address

  • Billing or payment details (processed via secure third-party services)

  • Any personal notes you voluntarily provide (e.g. card messages, preferences)

 

We may also collect non-personal information such as website usage data (e.g. pages visited, device/browser type), via cookies and analytics tools.

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2. How We Collect Information

We collect information in various ways, including:

  • When you place an order via our website

  • When you sign up for our newsletter

  • When you contact us via email, social media or forms

  • Automatically, through website cookies and analytics\

 

We will only collect personal information by lawful and fair means.

 

3.Why We Collect Your Information

We collect, hold, and use your personal information for the purposes of:

  • Fulfilling and delivering flower orders

  • Providing customer service and updates

  • Sending occasional marketing or promotional materials (with your consent)

  • Improving our website and user experience

  • Complying with any legal or regulatory obligations

 

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers such as payment processors, delivery partners, email marketing platforms, and website hosts

  • Authorities where required by law

 

We will never sell or rent your personal information to third parties.

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5. Data Storage and Security

Your personal information is stored securely through trusted third-party systems. We take reasonable steps to protect your data from misuse, loss, unauthorised access, or disclosure.

If we no longer need your information, we will take reasonable steps to destroy or de-identify it.

 

6. Access and Correction

You have the right to access your personal information and request corrections if it’s inaccurate or outdated. To do so, please contact us at hello@thewildestbloom.com.au We will respond to access requests within a reasonable timeframe and may ask you to verify your identity.

 

7. Overseas Disclosure

While most of our systems are based in Australia, some of our service providers may operate or store data overseas. Where this occurs, we take reasonable steps to ensure your data is protected according to the APPs.

 

8. Website and Cookies

Our website uses cookies to provide a better user experience and collect anonymous data. You can choose to disable cookies in your browser settings.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

 

10. Questions or Concerns

If you have any questions, concerns, or complaints about how your personal information is handled, please contact us:

The Wildest Bloom
📧 hello@thewildestbloom.com.au
📍 Kurnell, NSW, Australia

 

We will aim to resolve any concerns promptly and fairly. If you're not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

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