Refund Policy

At The Wildest Bloom, each project is approached with care, intention, and time. Because our work is largely bespoke and service-based, the following refund policy applies.

 

Bookings & Deposits

Deposits are required to secure your booking and cover planning, preparation, and time reserved in the schedule.

 

All deposits are non-refundable, as time and resources are committed once a booking is confirmed.

 

Cancellations & Rescheduling

If you need to reschedule, please provide at least 48 hours’ notice. Where possible, we’ll happily move your booking to a new date.

 

Cancellations with less than 48 hours’ notice may result in the loss of your deposit, as this time cannot always be rebooked.

 

Services & Work Completed

Once services have been carried out, refunds are not available. Gardening and design work is inherently variable, influenced by weather, soil conditions, plant health, and ongoing care.

 

If there is an issue with the work provided, please contact us as soon as possible so we can discuss and, where appropriate, make reasonable adjustments.

 

Plant & Material Purchases

Plants and materials are living or natural products and cannot be refunded once installed or delivered. Their ongoing success depends on environmental conditions and maintenance beyond our control.

 

Cancellations by The Wildest Bloom

In the unlikely event that we need to cancel or reschedule a service, you will be offered a full refund of any deposit paid or the option to reschedule at a mutually convenient time.